| Hosting

What is hosting?

You probably know that hosting is something that every website needs, but what you may be unsure of is what exactly hosting is for or what different hosting services can include. Below you will find the features of our managed hosting service and learn how our service may differ from other companies.

Matek Media Managed Hosting Service & Benefits

Basic Hosting - This feature includes the “renting” of space to upload all the files needed in order for someone to view your site. When you choose a managed hosting service it is included in your cost along with some additional features.

Security Updates - What you may not realize is that websites in themselves are not automatically secure. A hacker that can achieve the right type of access can cause all types of problems which can include taking your website down, sending mass emails through the use of your domain and creating spam. While all sites have the potential of being hacked there are certain ongoing measures we take to protect against this.

Direct Point of Contact - An added benefit to our manage hosting services is that you always have a direct point of contact should you run into any problems or have any questions. When hosting with us you will never have to wait in line with a call center.

Database Management - For larger sites that include member specific logins and e-commerce sites we maintain these additional databases at no extra charge. This ensures that your website will be functioning properly at it’s optimal speed and providing the best user experience for your customers.

Site Files Backup - In the rare case that the server holding your site files errors we make sure that we can get your site back up and running as quickly as possible by maintaining a separate backup location. Our dual backup policy ensures that your site will be down for a minimal amount of time and you will never be left trying to gather all the files needed to get your site up and running again.

If you have more questions about our managed hosting services please let us know. We’d be happy to answer any concerns you may have.